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QA & Test Automation

Manual, automated, API, performance, mobile and AI/LLM testing — as a retainer, per project or as an embedded QA lead for your team.
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QA & TestingStage-gated delivery

The problem

Bugs found by customers cost more than bugs found by testers.

Symptoms we hear in the first discovery call — usually more than one at once.

  • Releases that break something that worked last week.

  • No regression suite, so every deploy is a gamble.

  • Performance problems only visible under real traffic.

  • AI features nobody knows how to test.

Our approach

A QA discipline built from a CMMI Level 5 background.

Led by a Top Rated Plus QA lead on Upwork, our quality team writes test strategy, builds automation and reports evidence — so you always know what was tested and what was found.

  1. 01

    Test strategy and acceptance criteria defined before development.

  2. 02

    Automation for web, mobile and API layers integrated into CI/CD.

  3. 03

    Performance, security and accessibility checks on every major release.

  4. 04

    Evaluation suites for AI/LLM behaviour with golden datasets and regression.

Capabilities

What QA & Testing covers

Scoped individually or combined into one engagement — each capability is delivered by the same senior team.

  • Core capability

    Manual & exploratory testing

    Structured test cases plus experienced exploratory sessions.

  • Test automation

    Playwright, Cypress and Selenium suites wired into CI/CD.

  • API testing

    Contract, integration and load testing for REST and GraphQL APIs.

  • Performance testing

    Load, stress and Core Web Vitals audits with actionable reports.

  • Mobile testing

    Real-device matrices, automation and store-readiness checks.

  • AI/LLM testing

    Evaluation frameworks, hallucination checks, prompt regression and safety testing.

Use cases

Where this gets used

Typical engagements by industry — each links to how we work in that sector.

  • Startups & SaaS

    QA-as-a-Service retainer

    Ongoing manual + automated quality engineering for a product team.

  • Professional Services

    Pre-launch QA

    End-to-end verification, cross-browser and device testing before go-live.

  • Restaurants & Retail

    POS & kiosk testing

    Order accuracy, payment flows and edge cases as tested for Pizza Bros.

  • Startups & SaaS

    AI feature evaluation

    Two-profile tests and evidence rules to prove personalised AI outputs differ meaningfully.

Technology stack

Tools we reach for

Chosen for longevity, your team's familiarity and long-term maintenance — never for fashion.

Automation
PlaywrightCypressSeleniumAppiumDetox
API & performance
Postmank6JMeterLighthouse
AI evaluation
Golden datasetsLLM-as-judge evalsPrompt regressionSafety test suites
Management
JiraTestRailGitHub ActionsAzure DevOps

Process

How a QA & Testing engagement runs

Stage-gated with capped hours and written acceptance criteria — you review each stage before the next begins and can stop at any boundary.

  1. 01

    Assess

    Review product, risks and current coverage.

  2. 02

    Strategy

    Test plan, acceptance criteria and automation targets.

  3. 03

    Build

    Test cases, automation suites and CI integration.

  4. 04

    Execute

    Regression, exploratory, performance and device runs.

  5. 05

    Report

    Evidence-based checklists of what was tested and found.

  6. 06

    Improve

    Coverage growth and flaky-test elimination over time.

Related industries

Where we apply this most often

Engagement models

Ways to work with us on this

  • QA-as-a-Service
  • Staff Augmentation
  • Fixed Project
Compare engagement models and pricing

Relevant work

QA & Testing in practice

Projects where this service was part of the delivery.

All work

FAQs

QA & Testing — questions we get asked

QA & Testing

Ready to talk about qa & testing?

Tell us the goal and the constraints. A senior person replies within one business day with a clear next step.

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